At Bracket Lifestyle, we value your satisfaction. Our cancellation and refund policies are designed to ensure transparency and convenience for our customers.
1. Order Cancellation
- Before Dispatch: Orders can be canceled within 24 hours of placement by contacting our customer care team. No cancellation charges will apply.
- After Dispatch: Unfortunately, we cannot process cancellations once the order has been shipped.
2. Return and Refund
We accept returns and refunds under the following conditions:
- The product received is damaged, defective, or incorrect.
- Return requests must be initiated within 7 days of delivery.
Return Process:
- Contact our customer care team via phone (+91 94855-59931) or email (support@bracketlifestyle.com) to raise a return request.
- Provide proof of issue (e.g., photos of the damaged/incorrect product).
- Once approved, we will arrange for a reverse pickup at no additional cost.
Refunds:
- Refunds will be processed within 7-10 business days of receiving the returned product in its original packaging.
- Refunds will be credited to the original payment method.
3. Non-Returnable Items
The following items cannot be returned or refunded:
- Products that are used, damaged due to misuse, or missing original packaging.
- Items purchased during sale/clearance events (unless defective or damaged).
For any concerns or further assistance, please reach out to us:
- Phone: +91 94855-59931
- Email: support@bracketlifestyle.com
We’re here to ensure your shopping experience with Bracket Lifestyle is nothing short of delightful!